Your booking

How do I modify a reservation that has been confirmed?

If you booked online on our official site, you can make changes directly online. You will need your reservation number.

Modify my Comfort Room or Privilege Room reservation

If you booked by email, phone or fax, simply send us the changes you would like to make. If they are feasible, we will confirm with you.

Also refer to our terms of cancellation for any changes made within 24 hours of your arrival.


How do I cancel a reservation that has been confirmed?

If you booked online on our official site, you can cancel your reservation online, according to the general terms of your booking, directly with your reservation number.

Cancel my Comfort Room or Privilege Room reservation

If you booked by email, phone or fax, simply contact us to cancel your booking.

You can cancel your booking without paying any fees until 6 pm on the day of your scheduled arrival (local time). To do so, use the site's cancellation section. After this time, or if you fail to show up, the hotel will charge the first night excluding breakfast.

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